Primary Responsibilities

  • Duties may include ticket scanning, cashier, will call, guest list, and customer service positions.
  • Participate in ongoing training sessions covering box office equipment, software, ticketing platforms, POS systems, and customer service guidelines.
  • Efficiently deal with a variety of payment methods and ticket types and accurately reconcile all sales and ticketing transactions.
  • Identify customer issues and contact supervisor to resolve unanswered questions.
  • Assist customers with general venue information
  • Keep area clean and organized
  • Arrive at designated call time for pre-event meetings and report to your supervisor upon completion of shift.
  • Flexible schedules desired - shifts include nights and weekends.

Required Skills & Qualifications

  • Sales, customer service or related experience
  • Must be 21 years of age
  • Previous box office experience a plus
  • Must be adept using computers and mobile devices

Skills and Personal Traits:

  • Must be able to work in a fast paced environment
  • Excellent communication skills
  • Attention to detail, quality and accuracy. Must act professionally, friendly, respectful, and remain calm while interacting with a variety of clientele, co-workers and customers